Our Policy

(I)   Returns and Cancellations Policy

You may return any item in original condition that has not been opened (taken out of the original manufacturer’s plastic wrap) for a refund if it is returned to us within 14 days of delivery.

Upon receiving it back, we’ll provide you with a refund for the item price through the payment method you selected when placing the order.
In case of our error or manufacturer defects, we will provide you with a full refund,
and also reimburse you for the return postage (standard shipping method only).

Please note that we are not able accept returns of any opened items. No refund or replacement can be provided for any item that has been opened (taken out of the original manufacturer’s plastic wrap).

And if items return to us from buyer’s country due to wrong shipping address or unclaimed case, we will refund items ‘price only and if buyers want us to ship items back again, buyers need to pay shipping cost again. In case of wrong shipping address, buyers need to pay shipping cost again. Or buyers can ask us refund of items’ price. Before returning any item, please make sure to contact us to kclusive3@gmail.com

(II)    Privacy Policy

Recognizing and understanding the importance of your privacy, we commit ourselves to protecting the security of your personal information with the utmost care as detailed in this Privacy Policy.

Information we collect is used only and strictly for the purposes of providing our services, processing orders, and for providing customer support whenever it is needed. We do not share customer’s information with any third parties for any reasons.